Your Coffee Machine Experts in Portugal

Keep Your Coffee Flowing
Minimal hassle. Maximum taste

About Us

At FLAME Coffee Service, we specialize in fast, professional maintenance and repair of premium coffee equipment. Our team is certified by La Marzocco and experienced with multiple brands.

We want every guest to enjoy coffee brewed on properly serviced and calibrated machines — to consciously taste the difference and get the most pleasure from every cup.

Our goal is not only repair and maintenance, but also fostering a culture of understanding how the condition of equipment impacts coffee quality and the overall business.

What sets us apart

• Deep understanding of the coffee process
We know not only how the equipment works, but also how its condition affects the taste. That’s why our service focuses not only on functionality, but also on the result in the cup.

• Modern approach to service
We work cleanly, carefully, and professionally. We have standards, unified processes, and respect for the client’s establishment.

• Flexible service formats
We offer subscriptions, equipment rental with service, one-time call-outs, and on-demand support. The client can choose the format that best suits their business.

• Transparent terms and fair pricing
Every service is clearly described in advance. Costs are agreed upon before any work begins. No unexpected charges or unclear services.

• Expertise in equipment development and manufacturing
We have hands-on experience in creating coffee machines, which allows us to find unconventional solutions and understand the equipment on a deeper level.

• Simple and clear communication
We explain the issue, the ways to resolve it, and how it affects the equipment and coffee quality — without technical jargon unless necessary.

Trusted by cafes, roasteries, and hospitality businesses across Portugal.

Our Services

1. Installation and Commissioning

  • Consulting and equipment selection
  • Installation of coffee machines and grinders
  • Setup and calibration of coffee machines and grinders
  • Installation and maintenance of Brita filtration systems
  • Staff training and onboarding
from 60€+Iva

2. Maintenance and Repair

  • Emergency engineer call-out
  • Equipment diagnostics
  • Maintenance and cleaning of coffee machines and grinders
  • Overhaul of coffee machines
  • Customization and tuning of coffee machines
from 60€ + iva

3. Spare Parts and Accessories

  • Selection and sale of spare parts for coffee machines and grinders
  • Supply of cleaning and maintenance products for equipment
  • Sale of barista accessories
10€+iva

4. Coffee Machine and Grinder Rental

  • Technical maintenance and support included throughout the rental period
  • Savings on initial investment and capital expenses
  • Option to upgrade or replace equipment as your business grows and evolves
  • Availability of short-term and long-term rental options for seasonal or temporary projects
From 150€+iva

5. Service Subscription

    Includes:
  • ✔ Professional cleaning of grinders, including calibration — for consistent grinding and perfect coffee taste.
  • ✔ Inspection of the coffee machine — detecting potential issues before they turn into serious problems.
  • Additional subscription benefits:
  • ✅ 10% discount on all subsequent engineer visits within the month.
  • ✅ 10% discount on spare parts, including filters and cleaning supplies.

  • Scheduled maintenance with no downtime: All work is performed regularly, reducing the risk of equipment breakdowns and malfunctions.
  • Fixed cost: A clear and predictable monthly payment helps you better plan your budget.
  • Priority service: Subscribers receive priority when calling an engineer and for urgent repairs.
  • Time and effort savings: You don’t need to track maintenance schedules or look for specialists — we handle everything for you.
From 50€+iva

Brands We Work With

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OUR CLIENTS

FLOR da SELVA Roasters

Liberty coffee, wine, books

Curvalisboa

Waveroasters Roasters

THE ROYAL RAWNESS Roasters

Acento coffee

SENSE OF COFFEE

RoastBerry COFFEE

Buracaroasters Roasters

Contact Us

[email protected] | +351912078991

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